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Medium complexity |
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40% cost savings |
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Faster ROI |
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| Thirdware offers an integrated support desk providing support in the following areas: |
- L1, L2 and L3 Support with global SLA
- Application Configuration Support
- Functional & Technical Enhancements
- Performance Tuning
- Data archiving
- Database Administration and Support
- Server Administration and Support
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| The integrated FMS SunSystems support group caters to all the service requirements for Sun under a single roof. It offers on Demand support services too to cater to the needs to mature sites which might not be requiring ongoing regular sun support services. These sites may want to have insurance on sun support to cater to their on demand support requirements which could be sporadic. |
| The support group offers comprehensive interface and related services support wherein the integration aspects of Sun Applications with various other corporate systems are also standardized and maintained centrally. |
Thirdware has seen that this integrated FMS SunSystems support model with a Single Point of Contact for all its support needs endearing the business community to IT and also resulting in considerable savings in time and cost.
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- Offshore DBA Services
- Global & Regional Support Desks
- Nearshore & Offshore Development Services
- On Demand Support services.
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Application Maintenance Services directed towards reduction of support cost |
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Global and Regional Support Desks with Nearshore and Offshore Support |
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On Demand Services for On Demand requirements |
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| Find a Thirdware location nearest to you |
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